Sometimes accessibility features or services require repair or are just temporarily out of service (e.g. an elevator or accessible washroom). When this happens, let your customers know by posting a notice.
- Make a list of the facilities and services people with disabilities rely on.
- Prepare a template notice in advance. Include: the reason for the disruption, how long the service will be unavailable and a description of alternative facilities or services, if available.
- Post the notice in a place where people are most likely to find it (e.g. the entrance door to your business, on your website, another high-traffic area)