An assistive device is any piece of equipment a person with a disability uses to help them with daily living. Some examples include: a wheelchair, screen reader, listening device or cane.
- Consider how you will address the use of a customer’s assistive device.
- Will you offer helpful measures, such as carry-out service or delivery?
- Are there any dangers on your premises – and how will you address them?
Example: An open flame could be dangerous for someone with an oxygen tank. The law does not require you to accommodate if it may be a potential danger or cause another hazard. So, you could have a sign that says explosive or flammable environment no access by persons who are not authorized to be in this area.