This course will review the requirements for the AODA legislation in workplaces that have 20 or more employees. AODA stands for – Accessibility Ontario Disabilities Act.
In this session, we will be using these lessons and a workbook that can be downloaded and printed for each participant.
There is a short quiz at the end and meant to evaluate the learning process.
Application of this legislation and its requirements are adopted in all Ontario Workplaces that work with or have customers.
Companies with 20 or more employees have legal online reporting responsibilities. Companies with less than 20 are required to provide training and implement the requirements in the legislation but no online reporting is required.
Course Content
Becoming Accessible For Ontario Workplaces
Becoming Accessible (4 Steps)
Step 1: Create an accessible customer service plan
Step 2: Train your staff on accessible customer service
Step 3: Put your plan in writing
Step 4: Report your progress online